Refund, Replacement & Cancellation Policy Welcome to Rudra Vibes Creations! We value every customer and aim to make your shopping experience smooth and satisfying. Please read our policies carefully before placing your order. Refund & Replacement Policy At Rudra Vibes Creations, we make sure every product is packed with care and reaches you safely. However, if you receive a damaged or defective product, we are happy to assist you with a refund or replacement, subject to the following terms: Unboxing Video Required: Customers must record a clear and continuous video of the unboxing process (from before opening the package until the product is fully visible). This video is essential to verify damage or defects. Damage Verification: Refunds or replacements will be processed only if the product is damaged or defective and clearly shown in the unboxing video. No Refund Without Video: If the unboxing video is not provided, we cannot process any refund or replacement. Reporting Time: Please report any issue and share your unboxing video within 24 hours of delivery via our customer support. Non-Returnable Items: Products that are not damaged, have been used, opened without a video, or altered in any way will not be eligible for a refund or replacement. ❌ Cancellation Policy We understand that plans can change! Here’s how our cancellation process works: Before Shipping: Orders can be cancelled only before they are shipped. If you wish to cancel, please contact us immediately with your order number. After Shipping: Once your order has been shipped or dispatched, it cannot be cancelled or refunded. Refund for Cancelled Orders: For orders cancelled before dispatch, your refund will be processed within 5–7 business days to your original payment method. ✨ Note: We request all customers to carefully check their orders before confirming and to record unboxing videos for safety and support purposes. Thank you for choosing Rudra Vibes Creations — your one-stop shop for cute, trendy, and creative finds!